The purpose of this Privacy Policy is to demonstrate our firm commitment to the privacy and protection of the personal information of those interacting with our services, including visitors to our website, users of our application, customers, and any other individuals whose personal data we may process. We understand the importance of privacy in the digital age and are dedicated to being transparent about our practices regarding the collection, use, and management of your personal information.
This Privacy Policy outlines the types of personal information we collect, how we use it, the circumstances under which we may share it with third parties, and the measures we take to ensure its security. It also describes your rights concerning your personal information and how you can contact us to inquire about our privacy practices or exercise your rights.
We believe it is essential for you to be informed about the privacy practices of organizations you interact with, and through this Privacy Policy, we aim to empower you with this knowledge. By accessing our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy and our handling of your personal information as described herein. If you do not agree with our policies and practices, please do not use our services.
This policy is crafted to comply with relevant privacy laws and regulations that govern personal data protection and to assure you of our commitment to responsible data management. We encourage you to review this Privacy Policy periodically, as we may update it from time to time to reflect changes in our practices or in legal requirements.
In adherence to industry-standard protocols and encryption technologies, Skill5 commits to securing the transmission of user data. Sensitive information is encrypted in transit to ensure confidentiality and protect against unauthorized access.
Skill5 employs data backup procedures to safeguard against data loss. Regular backups are performed, ensuring data integrity and availability. Users are provided with functionalities to export their data autonomously, reinforcing our stance on data autonomy and resilience. It is advisable for users to maintain their own data backups to guarantee data preservation beyond our provisions.
Our operational integrity is upheld by a meticulously vetted team, whose identities have been thoroughly verified and possess no history of criminal activities. This transparency and diligence fortify our commitment to providing a secure, reliable service environment for our users.
Skill5 only collects minimal information necessary for the efficient delivery of our services. This collection is conducted with the highest respect for user privacy, ensuring that all data gathering measures are justified and transparent.
Skill5 opposes the sale of user information to third parties as a primary or complimentary business model. Our user's privacy is paramount, guiding our practices and policies to shield user information from external interests.
For the purpose of service enhancement, training, and research, Skill5 may utilize anonymized or de-identified data. This utilization is conducted under strict ethical guidelines, ensuring that user privacy is maintained and the information cannot be traced back to any individual.
Users may receive marketing communications from Skill5. These communications will always include clear and accessible means for the user to opt-out, affirming our respect for user preferences and consent in our outreach efforts.
The confidentiality of contractual information is a responsibility Skill5 takes seriously. Without explicit authorization, no details of our provisioning contracts will be disclosed to third parties, safeguarding the integrity and privacy of our agreements.
Skill5 may employ tracking cookies on our website. Consequently, we may display a cookie consent notice.
Skill5 is committed to empowering our users with control over their personal data, in alignment with our principles of user autonomy and privacy. You have the right to request the complete erasure of your data from our systems, an action we undertake with utmost diligence to respect your decision.
Beyond deletion, you possess several rights regarding the personal information we hold about you. These rights include, but are not limited to, accessing, correcting, deleting your personal data, and the right to restrict or object to our use of your data. To exercise any of these rights, or if you have questions about your personal information's handling, please reach out to us using the contact information provided. Our commitment to your privacy ensures that we respond to and honor these requests in accordance with applicable laws and within a reasonable timeframe.
Skill5 incorporates third-party services for specialized tasks, including but not limited to payment processing via Stripe or content generation via OpenAI, Anthropic and other partners. It is important to note that while we choose partners who uphold comparable privacy standards, we cannot assume responsibility for their data handling practices, which are subject to their own privacy policies. Users with sensitive data needs may request for data processing within our own servers, which is a service we offer upon specific contract needs.
The creation of a company account necessitates the collection of specific information for authentication and communication purposes. This data is securely stored on Skill5's servers, ensuring its confidentiality and integrity.
For user or employee account creation, Skill5 requires the submission of names and email addresses. This information is safeguarded within our databases and remains confidential, never shared with third-party partners.
To enhance account security, Skill5 employs a passwordless, One-Time Password (OTP) mechanism for account recovery. This system minimizes security risks associated with traditional password recovery processes.
Skill5 operates globally, which necessitates the transfer and processing of your data across international borders. Such transfers will be carried out in a way which maintains the protection of your information. This is done by ensuring comparable privacy safeguards and protections as required by relevant privacy laws including GDPR, irrespective of geographical location. By using our services, you consent to the transfer of information to countries outside of your residence, which may have different but comparable data protection rules than those in your country.
At Skill5, our data retention policy is tailored to respect the longevity of our user accounts. Personal data associated with an account is retained for as long as the account remains active, upholding our commitment to continuous service provision. This policy supports the operational necessities, legal compliance, and dispute resolution mechanisms integral to our services. User accounts remain valid and data is preserved until a user decides to delete their account. Upon account deletion, we undertake the secure deletion or anonymization of personal data, except in cases where retention is mandated by legal obligations or necessary for our legitimate business purposes. This ensures that we balance the need to retain data for service continuity with our responsibility to protect user privacy.
Protecting the privacy of young children is especially important. Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children without parental consent. If it comes to our attention that we have collected personal information from a child under age 16 without verification of parental consent, we will take steps to remove that information from our servers.
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions or concerns about our use of your information or about this Privacy Policy, please contact us through our official channels addressed to "the Privacy Officer". We are committed to resolving any concerns regarding your privacy and our collection or use of your personal information and will respond to you on a timely basis.
Privacy Policy: Version 1.1